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Getting Started

11
  • Installing CoolApp
  • Find the CoolApp App Icon
  • How do I ensure CoolApp is up to date?
  • Register a phone number
  • Re-registering using your CoolApp PIN
  • Edit my Profile
  • Send a message
  • Voice or Video Calling
  • Group Calling – Voice or Video
  • Group chats
  • How do I know my communication is private?

Features

54
  • Phone Number Privacy and Usernames
  • Phone Number Privacy and Usernames: Deeper Dive
  • Stories
  • Text Formatting
  • Change the app icon on your phone
  • Edit Message
  • Reply to a specific message
  • Schedule a Message on CoolApp Android
  • Calling options – Switch camera, microphone, or view
  • Screen Sharing with CoolApp Desktop Calls
  • Set and manage disappearing messages
  • Screen Lock
  • Data Usage Options (Wi-Fi & Cellular)
  • Note to Self
  • Chat Colors, Wallpaper, and Themes
  • Keep muted chats archived
  • Archiving or unarchiving chats
  • In-app Payments
  • Change Number
  • Proxy Support
  • Incognito Keyboard
  • View Message Details
  • Group Link or QR-code
  • Manage a group
  • Delete for everyone
  • @ Mentions in Group Chats
  • Storage Management
  • Font Size Options
  • Language Options
  • Mark as Unread
  • Forward
  • Pin or Unpin Chats
  • Broadcast Media
  • In-App Notification Options
  • Message Reactions
  • View-once Media
  • Stickers
  • CoolApp Desktop Keyboard Shortcuts
  • Navigate to Settings
  • Typing Indicators
  • Link Previews
  • Screen Security
  • Unlinking devices
  • How do I know if my message was delivered or read?
  • Linked Devices
  • Delete messages, alerts, or chats
  • Leave a group
  • Invite friends to join CoolApp
  • Block numbers, usernames or groups
  • Read Receipts
  • CoolApp PIN
  • View and save media or files
  • Backup and Restore Messages
  • Dual Sim

Security

6
  • Is it private? Can I trust it?
  • Does CoolApp send my number to my contacts?
  • Supporting Older Operating Systems
  • CoolApp Profiles and Message Requests
  • What is a safety number and why do I see that it changed?
  • How can I report a security vulnerability?

Troubleshooting

22
  • Disappearing Messages with a Linked Device
  • Troubleshooting Video
  • Troubleshooting graphics issues for CoolApp Desktop
  • Delivery Issue
  • Registration troubleshooting
  • Phone-Specific Troubleshooting
  • Troubleshooting Installs or Updates
  • Troubleshoot receiving messages
  • Troubleshooting sending messages
  • Troubleshooting Calling
  • Troubleshooting Notifications
  • Unhide the menu bar on CoolApp Desktop
  • Troubleshooting multiple devices
  • Firewall and Internet settings
  • Delete Account
  • Group troubleshooting
  • Manage Contacts, Nicknames and Notes
  • Debug Logs and Crash Reports
  • Why are the emoji on CoolApp Android different from the other apps on my phone?
  • OS-Specific Troubleshooting
  • Phone-Specific Troubleshooting
  • What does this icon mean?

General

19
  • Contact Us
  • How can I contribute to CoolApp?
  • Cost to use CoolApp
  • Requesting your account data
  • Donor Badges
  • How can I contribute to CoolApp?
  • Donor FAQs
  • Donor Privacy Policy
  • Does my contact need CoolApp?
  • Can I send SMS/MMS with CoolApp?
  • What do I do if my phone is lost or stolen?
  • Can I use CoolApp when I travel?
  • Can I use CoolApp for work?
  • Where can I hear the latest news?
  • CoolApp Permissions & OS Notification Settings
  • Is CoolApp available on other phones or operating systems?
  • Does CoolApp work for email?
  • CoolApp Beta
  • CoolApp and the General Data Protection Regulation (GDPR)
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  • Support
  • Getting Started
  • Edit my Profile
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Edit my Profile

Like everything else in CoolApp, your profile is end-to-end encrypted. The CoolApp service does not have any knowledge of the name you have chosen or the image you have set. Read more technical information in the blog post.

What is my CoolApp Profile?Your CoolApp Profile is a name, picture, and about that may be shown alongside your existing phone number, depending on your settings.

The profile name doesn’t have to be unique, unlike a username, and the person you’re interacting with can also change how they see your name for their view of your chat.

How do I edit my profile?

  1. Open CoolApp on your phone > go to CoolApp Settings .
  2. Tap your avatar, name, or CoolApp number.
  3. Tap the avatar or  camera icon to edit.
  4. Tap the name fields to edit. First names are required. Feel free to choose a nickname, a CoolApp character, or an emoji.
  5. Tap  About to select an emoji and to write a few words about yourself.
    • For iOS, select Done to go back to your profile screen and preview the profile.
  6. Tap Save if shown.

How can I change how I see someone’s name?

If you do not want to see someone’s CoolApp profile name, set a nickname for this chat.

Re-registering using your CoolApp PINSend a message

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