Follow these steps to view all and save media/files.

Did you mean to view:

Android #

To view attachments for a chat: #
  1. Open a chat.
  2. Tap the contact name to view chat settings.
  3. Tap Shared media.
  4. Choose the Media or Documents tab.
  5. Select a file or swipe to navigate to one.
  6. Tap  Save.
  7. Confirm saving outside of CoolApp.
To view attachments for all chats: #
  1. In CoolApp, tap your profile  > Data and Storage > Manage storage > Review storage.
  2. Select Media, Files, Audio, or All.
  3. Tap and hold on an attachment.
  4. Optional: Tap to select any other attachments or  Select all.
  5. Tap  Save and select Yes to save outside of CoolApp.

iOS #

To view attachments for a chat: #
  1. Open a chat.
  2. Tap the contact name to view chat settings.
  3. Select All Media.
  4. Select an image, gif, or video – or swipe to navigate to one.
  5. Choose the share icon .
  6. Select Save Image or Save Video.

or

  1. Open a chat.
  2. Tap and hold on the media message.
  3. Choose the share icon .
  4. Select Save Items.

Desktop #

To view attachments for a chat: #
  1. Open a chat.
  2. Select chat settings  > View recent media.
  3. Choose the Media or Documents tab.
  4. Select an image or file.
  5. Select  Save.
  6. Confirm the file name and location and save.