Follow these steps to delete a message from each device individually:
Deleting a message or chat does not delete it from your contact’s phone. Learn more about disappearing messages for messages that disappear from your device and your contact’s device.
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Android #
To manage auto-download settings:
- In CoolApp, tap your profile > Data and Storage > Manage storage > Review storage.
- Select Media, Files, Audio, or All.
- Tap and hold on an attachment.
- Optional: Tap to select any other chats.
- To save: Tap Save and select Yes to save outside of CoolApp.
- To delete: Tap Delete and select Delete to confirm.
To manage message history and limit it by date:
- In CoolApp, tap your profile > Data and Storage > Manage storage.
- Select Keep messages.
- Select Forever, 1 year, 6 months, or 30 days.
- If you are changing to a shorter time period, tap Delete to confirm.
To manage message history and limit it by length:
- In CoolApp, tap your profile > Data and Storage > Manage storage.
- Select Conversation length limit.
- Select from the options
- 5,000 messages
- 1,000 messages
- 500 messages
- 100 message
- Custom and set the limit.
- If you are changing to a shorter time period, tap Delete to confirm.
iOS #
Delete messages to clear data in CoolApp or view and save media to save outside of CoolApp.
Desktop #
Delete messages to clear data in CoolApp or view and save media to save outside of CoolApp.