These steps are specifically for troubleshooting video feedback from your camera on your computer.

Steps to follow

1. You MUST be using a Google Chrome browser. Do not view this on your phone.
2. Upon first launch, this tool use will whichever camera is set as your default camera for Google Chrome. Check this by going to Google Chrome > 3-dot menu > Settings > Privacy and Security > Site Settings > Camera. Click on the drop down menu and ensure the correct camera is selected.
3. Visit this link using your Google Chrome browser
4. Ensure the following is configured under ‘Camera constraints’.
5. Click ‘Get media’, and you should see your webcam footage appear on the left square.
6. Click ‘Connect’, and you should see your webcam footage appear on the right square.
7. Click ‘Hand up’ to conclude the test.