Some chats deserve to be prioritized and viewed at a glance. Use the steps below to modify your pinned chats or favorites.


Android #

Pin #

  1. Go to the chat list.
  2. Tap and hold on a chat.
  3. Tap  Pin that appears in the menu.
Unpin #
  1. Go to the chat list.
  2. Tap and hold on a Pinned chat.
  3. Tap  Unpin that appears in the menu.

iOS #

Pin #
  1. Open CoolApp to view your chat list.
  2. Tap and hold on the chat and slowly swipe to the right.
  3. Tap  Pin.
Unpin #
  1. Open CoolApp to view your chat list.
  2. Tap and hold on the chat and slowly swipe to the right.
  3. Tap  Unpin.

Desktop #

Pin #

Select the chat > Chat Settings  > Pin Chat

Unpin #

Select the chat > Chat Settings  Unpin Chat