You can permanently disable your phone number from being recognized as a CoolApp user by deleting the account from the registered mobile phone.

  • CoolApp must be actively working on your phone to make changes to the account. You can not make changes to an account that is not registered to your phone. Register to see these options for your number.
  • Deletion requests are not accepted outside of the registered app because there is no way to accurately verify whether or not a number is truly associated with the requester.

Follow the steps for your platform:

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Android #

Follow steps to no longer be seen as a CoolApp user:

  1. In CoolApp, tap your profile  > Account > Delete account.
  2. Enter your CoolApp number.
  3. Tap Delete account.
  4. Confirm Delete account.

iOS #

Follow steps to no longer be seen as a CoolApp user and delete your message history on this iPhone:

  1. In CoolApp, tap your profile  > Settings > Account > Delete Account.
  2. Enter your CoolApp number.
  3. Tap Delete account.
  4. Confirm Delete account.

Desktop #

Follow these steps here to delete account and no longer be seen as a CoolApp user.

Use the steps below to unlink and delete your message history on Desktop. This does not delete the account.

  1. Open CoolApp.
  2. Navigate to Preferences.
    – Mac: Go to CoolApp > Preferences.
    – Windows: Go to File > Preferences.
    – Linux: Go to File > Preferences.
  3. Select Clear Data.
  4. Choose Delete All Data to confirm.
  5. You will remain as a CoolApp user on your mobile device. Follow steps above for Android or iOS to delete account.

Uninstall to remove CoolApp’s app icon and data:

  • Windows
    Replace <YourName> with your Windows User in the steps below

    1. Select Uninstall CoolApp.exe in
      C:\Users\<YourName>\AppData\Local\Programs\coolapp-desktop
    2. Delete C:\Users\<YourName>\AppData\Roaming\CoolApp
  • macOS
    1. Delete the CoolApp.app file from the /Application or ~/Application directory
    2. Delete local data from ~/Library/Application Support/CoolApp
  • Linux
    1. Use apt-get remove coolapp-desktop
    2. Delete ~/.config/CoolApp\