Child Sexual Abuse and Exploitation (CSAE) Policy

1. Our Commitment

CoolApp is committed to ensuring a safe and secure environment for all users, especially minors. We have a zero-tolerance policy toward child sexual abuse and exploitation (CSAE). Any violation of this policy will result in immediate action, including content removal, account suspension, and reporting to relevant authorities.

2. Prohibited Content & Activities

Users are strictly prohibited from engaging in the following:

  • Sharing, creating, or distributing CSAE-related content (images, videos, texts, or links).
  • Grooming, predatory behavior, or attempting to exploit minors.
  • Any form of harassment, abuse, or inappropriate contact with minors.

3. Detection & Moderation

To ensure compliance, we use:

  • Automated detection tools to identify and block CSAE content.
  • Human moderators to review reported content and enforce policies.
  • AI-powered filters to detect inappropriate language and behavior.

4. Reporting & User Safety

Users can report suspicious activity through:

  • The “Report User” or “Report Content” button within the app.
  • Emailing our support team at [email protected].
  • Contacting local authorities if immediate action is needed.

All reports are reviewed promptly, and necessary actions are taken, including notifying law enforcement and child protection organizations.

5. Compliance & Cooperation

CoolApp complies with:

  • U.S. PROTECT Act
  • Children’s Online Privacy Protection Act (COPPA)
  • General Data Protection Regulation (GDPR)
  • Local laws and regulations on CSAE prevention

We work closely with child protection organizations such as NCMEC (National Center for Missing & Exploited Children) and law enforcement agencies to take appropriate action against offenders.

6. Contact Information

For concerns related to CSAE policies, please contact:
đź“§ [email protected]